Last Revised: April 8, 2026
Radix® LMS Learning Management System (“Radix® LMS,” “we,” “us,” or “our”) provides software as a service (SaaS) to educational institutions and schools. In connection with those services, Radix® LMS may receive personally identifiable information contained in student, teacher, parent, and school records, but only to the extent needed for Radix® LMS to perform services requested by the educational institution.
Radix® LMS generally processes student, parent, staff, and school-related information on behalf of the educational institution and in accordance with the school’s instructions, configuration, and authorized use of the service. In those cases, the educational institution remains responsible for decisions about the management of education records and other school-managed personal information.
These disclosures may be authorized under the Family Educational Rights and Privacy Act (FERPA) and applicable state student privacy laws and other applicable laws. As a contractor or service provider to the educational institution, Radix® LMS processes such information on behalf of the educational institution and subject to the terms of its agreement with the school.
Consistent with that role, Radix® LMS uses and maintains school-managed education records only as necessary to provide the contracted services and subject to the educational institution’s direction and applicable law. Radix® LMS is also subject to contractual and legal limitations on the use and re-disclosure of education records and related personal information.
Radix® LMS processes personal information provided by the educational institution in connection with the services offered through the platform. Depending on the modules, features, and settings used by the school, this may include:
Some categories of information are optional and depend on the configuration and features selected by the school. Radix® LMS processes such information on behalf of the educational institution and only as necessary to provide the service.
Radix® LMS primarily receives personal information from the educational institution, including through school staff entry, administrative uploads, and data transfers or integrations authorized by the school. This may include data imported through secure file transfer processes or other school-approved methods.
In limited cases, certain users may also provide information directly through the service. For example, parents may update their email address, and parents or students may submit information through school-enabled features such as admissions forms, re-enrollment forms, absence notes, other submitted forms, or payment-related forms.
Authorized school personnel, including teachers and staff, may also create or update education-related records within the service as part of their use of the platform. Depending on the school’s configuration and permissions, this may include grades, attendance records, behavior entries, lesson plans, lesson resources, assignments, communication logs, messages, and similar school records. User account and core demographic records, such as student or parent profile information, are generally managed by the school or its authorized administrative processes.
Radix® LMS processes personal information on behalf of the educational institution as necessary to provide, maintain, and support the services requested by the school. Depending on the school’s configuration and use of the platform, these purposes may include account setup and access management; admissions and enrollment workflows; course and class management; assignments, grades, and report cards; attendance tracking; behavior and disciplinary recordkeeping; family and staff communications; document and form collection; payment-related workflows; reporting and school operations; and access through the web and mobile applications.
Radix® LMS may also process information as necessary to support the security, availability, functionality, and ongoing operation of the service, including authentication, session management, technical support, troubleshooting, system administration, backups, disaster recovery, and related maintenance activities.
Where AI-powered features are enabled by the school, Radix® LMS may process limited service-related data to provide those features. Radix® LMS is designed so that personally identifiable information is not included in data sent to third-party AI providers used to support school-enabled AI features.
Radix® LMS may process personal information relating to students under the age of 13 in connection with services provided to schools and educational institutions. Where applicable, Radix® LMS relies on the school’s authorization and school-directed use of the service in the educational context, as permitted by applicable law, including COPPA.
Radix® LMS does not use personal information of children for targeted advertising or for purposes unrelated to the school-authorized educational services being provided.
Radix® LMS may use trusted third-party service providers to support the hosting, operation, delivery, security, and maintenance of the service. Depending on the services used, these providers may assist with functions such as cloud infrastructure, database hosting, storage and backups, email delivery, SMS delivery, push notifications, payment processing, AI-related services used to support school-enabled AI features, monitoring and logging, and customer support tools.
Where third-party service providers process personal information in connection with Radix® LMS, they do so only to provide services to Radix® LMS and subject to contractual obligations designed to protect such information and limit its use to authorized purposes.
Radix® LMS does not use third-party advertising technology on the platform or in the mobile application.
Radix® LMS does not own student data or school-created data within the service. Such data remain under the control of the educational institution, subject to applicable law and the institution’s rights and responsibilities.
Requests relating to student records, parent records, correction of school-managed information, or other education-record rights should generally be directed to the applicable school or educational institution. Radix® LMS will not provide access to such data or respond to such requests except as directed by the educational institution, required by law, or compelled by valid legal process.
If Radix® LMS receives a subpoena, court order, or other legal demand seeking access to school-managed data, Radix® LMS will, where permitted by law, provide prompt notice to the educational institution before disclosure so the institution may take appropriate action.
If directed by the educational institution, Radix® LMS may assist the institution in responding to requests to review or transfer education records.
Radix® LMS will not sell education records or otherwise use or re-disclose education records for targeted advertising or marketing purposes. Radix® LMS does not allow advertising within the platform. Radix® LMS may use aggregated or de-identified information internally to improve its services, provided such information does not identify a student, parent, or other individual.
Radix® LMS uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures may include access restrictions, role-based permissions, encryption in transit where applicable, operational controls, and personnel practices appropriate to the nature of the services.
However, no method of transmission over the internet or electronic storage is completely secure, and Radix® LMS cannot guarantee absolute security.
If Radix® LMS becomes aware of a data breach or inadvertent disclosure of personal information, it will take reasonable steps to limit and mitigate the issue and will notify the affected educational institution in accordance with applicable law and contractual obligations. Radix® LMS will cooperate with the educational institution in determining appropriate next steps, including any legally required notifications.
All Radix® LMS service data is hosted within the United States.
Radix® LMS retains personal information for as long as necessary to provide the services to the educational institution, unless the school requests deletion earlier or applicable law requires otherwise.
Upon termination of services, Radix® LMS may provide the school with an opportunity to export its data before deletion. Customer data associated with a terminated school is deleted in accordance with the school’s offboarding needs and Radix® LMS data removal procedures. Schools may request earlier deletion and may also request confirmation of deletion.
Backup copies may be retained for a limited period as part of routine backup and disaster recovery processes and are deleted or overwritten in the ordinary course of those processes.
Radix® LMS may retain limited information for a longer period where necessary to comply with legal obligations, maintain required accounting or payment records, protect system security, resolve disputes, or comply with applicable contractual requirements.
Radix® LMS’s handling of school-managed personal information may also be governed by the applicable service agreement, data privacy agreement, or other written agreement with the educational institution. Schools may contact Radix® LMS through their established support or account channels regarding such agreements.
The Radix® LMS mobile application processes personal information only as needed to provide LMS functionality on behalf of the educational institution. Depending on the features enabled by the school and the user’s permissions, this may include account information (such as name, username, email address, role, and profile photo if provided), education-related information made available through the service (such as courses, assignments, grades, attendance, messages, and similar school records), authentication and session data, push notification tokens, uploaded files, and limited data stored on the device to support app functionality, such as session information or downloaded files.
The app may access device features such as the camera or local storage only when required for a feature the user chooses to use and subject to the device’s permission settings.
Radix® LMS does not use data from the mobile application for targeted advertising or unrelated commercial purposes and processes such data on behalf of the educational institution.
When visitors use the public Radix® LMS website, Radix® LMS may collect limited information related to website operation and communications. This may include information submitted through website contact forms or newsletter signup forms, as well as certain technical information collected through cookies and similar technologies.
The Radix® LMS website uses Google Analytics 4 to help understand website traffic and usage patterns. The website may also use cookies or similar technologies to support site functionality, measure usage, improve the website, and help protect forms and the website from spam or abuse.
Information submitted through public website forms, including contact requests and newsletter signups, is received through Radix® LMS email channels. Radix® LMS also uses Google reCAPTCHA or similar anti-abuse tools to help prevent automated or fraudulent submissions.
The website-related analytics, cookies, and form processing described in this section apply to the public Radix® LMS website and not to the LMS platform itself. The LMS platform does not use third-party analytics or advertising cookies for student or school use of the service.
Radix® LMS does not currently use website chat widgets, embedded videos, social media tracking pixels, or third-party marketing automation tools on the public website. If those practices change, this Privacy Policy may be updated accordingly.
Because Radix® LMS processes student and school-related personal information on behalf of the educational institution, requests relating to student records, parent records, correction of school-managed information, or other education-record rights should generally be directed to the applicable school or educational institution.
Schools may contact Radix® LMS through their established support or account channels for questions relating to data handling, privacy matters, or applicable contractual privacy terms.
Radix® LMS may update this Privacy Policy from time to time to reflect changes in its services, legal obligations, or privacy practices. Any updated version will be posted on this page with an updated last revised date.
For material changes that affect schools’ privacy expectations or contractual data-handling commitments, Radix® LMS may provide notice to affected educational institutions through established account or support channels, where appropriate.
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